From the Desk of Mr Daniel

ISPL starts this week! The school website was also updated to reflect the event:






The day starts with a technical glitch. We published the files using the wrong user account. This causes the files not to display at eLearning Week 2009 folders at 8am. The problem was discovered and retified at about 8.30am. Sincere apologies for those who wake up early in the morning to participate.


Since 8am in the morning, we see a huge number of support request (20 windows popup!) We were almost overwhelmed! There are some commly asked questions we observed

1. Could not locate Assessments
2. Could not locate Submission Trays
3. Upload to HBL Submission Trays
4. Cannot download documents
5. Cannot see the files
6. Assessment [START] button do not work

Here are the answers to these questions:

1. Click on the [Assessment] link and look for the subject in the title, or your teacher's name.
2. Click on [Submit] link and look for the subject & class in the title or your teacher's name.
3. Do not use HBL Submission Trays! If in doubt, ASK!
4. See this support webpage [GO]
5. Refresh your browser (CTRL + Refresh / CTRL + F5)
6. Certain functions of the LMS do not work if you use FireFox or Safari. Use IE instead.

We would like to assure all students that the school's ICT team is committed to bring a positive eLearning experience to everyone. This year, we have setup a support webpage for everyone. At the webpage, we cover: common issues like Opening of files for viewing and editing, configure your computer to read and type Chinese text, and other frequently asked questions. A copy of the timetable is also available there.